Frequently Asked Questions

ASSESSMENTS

Q. How long does it take to complete the Sales Call Reluctance Assessment?

A. Typically it takes about 45 minutes. It's important to take it in one sitting so we get the most valid results.

eBOOKS

Q. How do I download e-books?

A. After your payment is processed, you will be e-mailed a link to a place to download the e-book in PDF format. The link has a time limit, so download it right away. If you do not have acrobat reader, you will be given an opportunity to download it when you download the e-book.

OTHER

Q. How do booksellers order books?

A. Please Call Ann at 210-481-1434 . Fax Resale Certificate for Sales and Use tax to 210-481-1434.

Q. How do I book Ann to give a presentation?

A. Call Ann at 866-469-1215. Select Option 1 and leave a message if she does not answer. She will return your call withing 24 hours.

Q. How much do keynote speeches and training days cost?

A. Charges for presentations vary, depending on the format and topic. Please call Ann at 866-469-1215 or e-mail her at ann@lovettconsulting to discuss.

SALES

Q. How can I motivate my salesforce?

A. Communicate with each individual on a regular basis. Catch them doing things right. Let them know exactly what you expect from them.

Q. What is the most important reason(s) for sales success?

A. Building long-term relationships with customers/clients and continuing to make initial contact with new prospects.

Q. Why are my salespeople hesitant to make sales calls?

A. You may need to help them target the prospective clients they are calling on. If they are motivated and have goals but are still not making calls, they may be call reluctant®. See the Sales Call Reluctance® portion of this website.

WORKSHOPS

Q. Are public workshops offered?

A. Fear-Free Prospecting and Self-Promotion® Public Workshop is offered twice a year, usually in Dallas, Houston or San Antonio Texas, depending on demand. If you are interested in having a public workshop in your town, call us at 866-469-1215 and talk to Ann.